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Thursday, January
4, 2001
eSocializing Outpaces eCommerce
During the holiday season, the Internet was used by more
Americans to celebrate and socialize than it was to make
purchases. A new survey by the Pew Internet and American
Life Project shows that more people used the Internet during
the holidays to arrange get-togethers and send holiday e-greeting
cards than to buy holiday gifts online. And a substantial
number used the Internet to track down new ideas for holiday
celebrations, including tips on holiday crafts and recipes
or to learn more about holiday religious traditions.
Here are the basic figures from the Pew Internet Project
study:
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53% of Internet users (over 51 million people)
sent emails during the holiday season to relatives
and friends to discuss the holidays or make plans.
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32% of Internet users (over 30 million
people) sent e-greeting cards to loved ones and friends.
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24% of Internet users went to the Web
to get information on crafts and recipes, and to
get other ideas for holiday celebrations.
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14% of Internet users researched
religious information and traditions.
By comparison, 24% of Internet users purchased gifts online.
Some 45% of Internet users said they went online to get gift
ideas and 32% said they used the Web to compare prices.
During the holidays, online Americans were more inclined
to use the Internet for social purposes than commercial purposes, says
Lee Rainie, Director of the Pew Internet Project. People
used email to connect, catch up, and make plans. They used
the Web as a vast resource to help them get new ideas to
enrich their celebrations.
Those who did make purchases online generally were pleased
by the experience and said they saved money and time. But
the Pew Internet Project study contains some red flags
for online retailers: An equal number of Internet users
- 24% - stopped an online purchase in mid-transaction as
those who completed one. And some 22% of Internet users
who shopped online last year during the holidays did not
do so this year. These are the click offs and
they far outnumber the click ins - the 6% of
Internet users who for the first time bought holiday gifts online
during the holidays in 2000.
We have seen once again that people value having
control when they are online, and they believe that they
retain a large measure of that when they are sending emails,
online greeting cards, or searching for information about
holiday traditions, says John Horrigan, Senior Researcher
at the project and author of the report entitled, The
holidays online: Emails and e-greetings outpace e-commerce.
Online shopping means relying on other people or
systems to safely transmit the credit card data, pack the
right size and color in the box, and get it to a destination
on time. These systems usually work well for online shopping,
but more people clearly prefer the social dimensions of
online life, where they have greater control over what's
going on.
The phone survey ran from November 22 to December 21 and
involved 2,038 Internet users.
Canadian Cyber Laws Among the Strongest
The ability of the Canadian government to prosecute cyber criminals with certainty
is much stronger than stated in a recent report, according to McConnell International
LLC, a global policy and technology management consulting firm. The revised
assessment shows that Canadian law effectively covers the major categories
of cyber crime.
"Canada is a leader in the international fight against
cyber crime, and the uncertainty of its legal remedies against
cyber criminals was overstated in our earlier report," said
Bruce McConnell, the firm's president. "After technical
discussions with the Canadian Department of Justice, we have
revised the report. Cyber criminals should beware of attacking
computers in Canada."
"Cyber crime is a growing global dilemma, and we hope
that more countries will follow Canada's lead by updating
their laws to ensure criminals are not getting ahead of law
enforcement in this battle," said Harris N. Miller,
President of the World Information Technology and Services
Alliance (WITSA), a sponsor of the report.
The revised report shows that Canada has updated its statutory
laws to cover seven of the ten types of crimes: data interception,
data modification, data theft, network interference, network
sabotage, unauthorized access, and virus dissemination. For
computer-related fraud, cases have been prosecuted successfully
using terrestrial laws, effectively updating the laws in
those categories. In addition, Canadian officials have strong
confidence that existing laws provide sufficient coverage
against the remaining two categories, aiding and abetting
cyber crimes and computer-related forgery. The revised report
ranks Canada among the top countries that have fully or substantially
updated their laws, along with Australia, Estonia, India,
Japan, Mauritius, Peru, Philippines, Turkey, and United States.
The report, Cyber Crime . . . and Punishment? Archaic Laws
Threaten Global Information, released on 7 December 2000,
analyzed the following countries: Albania, Australia, Brazil,
Bulgaria, Burundi, Canada, Chile, China, Cuba, Czech Republic,
Denmark, Dominican Republic, Egypt, Estonia, Ethiopia, Fiji,
France, Gambia, Hungary, Iceland, India, Iran, Italy, Japan,
Jordan, Kazakhstan, Latvia, Lebanon, Lesotho, Malaysia, Malta,
Mauritius, Moldova, Morocco, New Zealand, Nicaragua, Nigeria,
Norway, Peru, Philippines, Poland, Romania, South Africa,
Spain, Sudan, Turkey, United Kingdom, United States, Vietnam,
Yugoslavia, Zambia, and Zimbabwe to determine whether their
laws had been updated to cover the ten types of cyber crimes.
"The report's underlying conclusions, that most countries
have not updated their laws, and that companies should rely
on self-protection as their first defense against cyber crimes,
remain," McConnell said. "Only if other countries
follow the examples of the leaders will the world become
a safe place for the conduct of e-government and e-business."
News Tidbits (appears every day on the front
page)
- Yahoo is
starting to implement methods to increase
profitability and those who will pay
will be the users. This year Yahoo
will begin charging for various services,
starting with its auctions. Beginning
January 10, people wanting to sell
items on Yahoo Auctions will have to
pay a listing fee of up to $2.25. The
continued downfall of the online ad
market is being blamed for the new
charges.
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