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Thursday, February 1, 2001

Superbowl Creates Traffic Surge for CBS Websites

Jupiter Media Metrix, a global leader in market intelligence for the new economy, today reports that traffic to Web sites affiliated with CBS, the official broadcaster of Super Bowl XXXV, surged on Super Bowl Sunday and Monday. CBS.com Sites had 858,000 unique visitors on those two days, an increase of 201.5 percent over the previous three-week average, while SportsLine.com Sites had 1.1 million unique visitors, an increase of 84.5 percent. SuperBowl.com, which was produced and cross-promoted by SportsLine.com, Inc., had 833,000 unique visitors, a 377.8 percent increase over the previous three-week average. NFL.com had 422,000 unique visitors, a 33.3 percent increase over the three-week average.

"Compared to last year's Super Bowl, when traffic to most major sports sites remained flat in Media Metrix' ratings, Super Bowl XXXV will be remembered as a benchmark year in which the game's official broadcaster successfully drove massive traffic to online properties via in-game programming," said Christopher Todd, analyst, Jupiter Research. "Simultaneous on-air promotion of both SuperBowl.com and CBS.SportsLine.com resulted in significant traffic increases to each property. Traffic to SuperBowl.com also was driven by the ability of fans to vote for the game's MVP online."

Traffic to other sports sites increased as well: CNNSI.com (CNN Sports Illustrated) and ESPN Sites had 475,000 and 1.4 million unique visitors, respectively, increases of 67.3 and 32.2 percent. Foxsports.com had 214,000 unique visitors, an increase of 62.8 percent.

Traffic to Dot-Com Advertisers in Super Bowl XXXV While there were far fewer dot-com advertisers, the number of unique visitors to CBS affiliated sites, the broadcaster of this year's Super Bowl, increased significantly. Etrade.com had 526,000 unique visitors, a 47.8 percent increase over the previous three-week period. Career sites Hotjobs.com and Monster.com had 328,000 and 706,000 unique visitors, respectively, increases of 101.3 and 5.3 percent.


eBusinesses Services Spending to Increase
According to IDC, the amount of money customers spend on ebusiness services is increasing at a torrid pace - from nearly $28 billion in 1999 to $290 billion in 2004. However, ebusiness services providers that have extensive expertise in only one or two solution areas might lose out on this hot opportunity. IDC says companies must have integrated practices in each solutions area - Internet services, ecustomer relationship management (eCRM), e-enterprise resource management (eERM), esupply chain management (eSCM), and eknowledge management (eKM) - if they are to be leading providers.

"Although many companies position themselves as 'ebusiness solutions providers,' the reality is many are offering only a few select solutions," said Brian Bingham, senior analyst for IDC's eCustomer Care and Customer Relationship Management Services program. "To be successful in the ebusiness market, companies must make the most out of their opportunity alignment, which means having a strong brand, a global presence, leading-edge technological skills, and flawless execution and unwavering commitment to customer satisfaction."

With ebusiness services growing to represent 68% of total solutions (including CRM, KM, ERM, SCM, and Internet services) revenue by 2004, vendors will need to rely on more than their brand recognition to gain market share, IDC says.


News Tidbits (appears every day on the front page)
- According to CNET News, employees laid off by Amazon.com are facing pressure by union leaders to not accept the severence agreement by Amazon.com that would disallow the employees from badmouthing Amazon.com. It will be hard for employees to say no, however, to the agreement which includes the following: "an extra six weeks' pay, a lump-sum payment of $500 and accelerated vesting of any stock options that would have vested close to the time of termination."


Return to February 2001 News Archive