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Friday - September 22, 2000

Back to School Activity Boosts Online Spending

The National Retail Federation (NRF) and Forrester Research, Inc., in conjunction with Greenfield Online, Inc., today announced the results of the latest NRF/Forrester Online Retail Index. According to the eighth survey in this monthly series, total spending of online sales increased from $4 billion in July to $4.2 billion in August. Fifteen million households shopped online in August, spending an average of $280 per person.

"Apparel and footwear were among two of the largest-growing small-item categories in August, which we attribute to school starting up again," said David M. Cooperstein, research director at Forrester. "On the other hand, online sales of sporting goods, tools and hardware, and garden supplies all decreased from July to August -- summer is clearly over."

Spending on apparel and footwear rose collectively from $215 million in July to $249 million in August -- a 16% increase. Music was the low-priced, small-ticket category that experienced the greatest growth -- a 14% increase from July to August. Spending on linens/home décor also experienced a significant increase of 19% from July to August.

Online sales increased in six out of nine big-ticket categories. Computer hardware led the way, experiencing a 14% increase -- from $377 million in July to $431 million in August. Appliances experienced the biggest dip, with sales dropping from $50 million in July to $19 million in August.

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