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Tuesday - October 17, 2000

Online Retail Activity Flat in September

Buying activity at top online retailers remained flat in September for a second straight month. Amazon.com, ticketmaster.com and buy.com retained their positions as the top sites with numbers of buyers virtually unchanged from August.

Amazon.com retained the No. 1 slot with 1.6 million buyers. Ticketmaster.com followed with 569,000 buyers and buy.com was third with 428,000 buyers.

"This hopefully is the calm before the storm – not the calm before the calm," said Cameron Meierhoefer, Internet analyst for PC Data Online. "Online retailers have become serious about turning a profit and many have discarded the steep discounts they used to win over consumers last year. This may be driving consumers to shop around--both online and off -- for the best deal before buying."

Elsewhere in the rankings, several familiar names advanced. Pet product retailer pets.com moved from No. 10 in August to No. 8 with 278,000 buyers. Toy retailer etoys.com continued to show renewed strength, jumping from No. 15 in August to No. 11 with 187,000 buyers. It jumped 19 positions the previous month. Also posting impressive online sales were computer products retailer egghead.com and catalog apparel retailer landsend.com at No. 13 and No. 16 respectively.

Custom print shop iprint.com returned to the Top 20 at No. 17 in September with 112,000 buyers. The only new addition to the top ranks was computer and electronics etailer outpost.com at No. 18 with 109,000 buyers.

Data for online buying activity is gathered through a proprietary software tool that tracks "unique visitors" and "unique buyers" on each web site. Each visitor or buyer is counted once, regardless of how many times the individual visits a site or buys from a site. This sample includes over 120,000 home Internet users. Total home Internet users are estimated at approximately 81 million.

PC Data Online defines Internet retail sites as web sites where visitors can actually purchase products. They include neither shopping domains that provide free downloads, product reviews, or purchasing incentives, such as coupons, nor other types of e-commerce sites, such as auction, travel reservation or financial service sites.


E-Tailers Hit the Relaunch Key
According to Business Week:

"October is here, and for e-tailers that means it's relaunch season. Seems like every dot-com with a Christmas dream is trotting out new services, new navigation capabilities, better graphics, and wider selection. They hope to generate buzz in October that will turn to sales in November -- and happy virtual holidays in December. 'This is a make-or-break Christmas for e-tailers,' says Kenny Kurtzman, CEO of online luxury-seller Ashford.com.

Consumers are starting to think about holiday shopping, and online merchants need to make their case while the airwaves are still relatively quiet. By November, traditional stores will be in full swing with network-TV ads and other engaging marketing, which could drown out e-merchants..."

Click here for the full story.

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Return to October 2000 News Archive