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Tuesday, December 12, 2000

Opportunities in the Market for eProcurement Services

The eprocurement services market is starting to make some noise. By the time 2004 rolls around, it will be roaring, with worldwide opportunity generated from set-up services, which are consulting, implementation, and ongoing management of deployed solutions, close to $13 billion. IDC believes vendors themselves could play a large part in determining just how much this market booms.

"Value-added services and vendors' creativity and flexibility to provide clients with a reasonably priced end-to-end procurement services solutions will determine the adoption rate of eprocurement," said Nelly Zaharinov, a senior analyst with IDC's eProcurement Services research program.

According to IDC, implementation services with large companies will provide vendors with the most lucrative opportunities. Through 2004, revenues from these services will account for approximately 50% of the eprocurement set-up services market. Revenues from eprocurement consulting services will be the fastest growing, increasing at a compound annual growth rate (CAGR) of 62% from 1999 to 2004, compared with a 55% CAGR for the entire market.

IDC also expects the proportion of business-to-business eprocurement outsourcing services to increase substantially through 2004. In 1999, just 5% of B2B eprocurement services spending was on outsourcing. By 2004, this percentage will increase tenfold.

"Medium-sized companies, and even some large ones, prefer not to make an up-front investment to acquire eprocurement applications and will choose eprocurement outsourcers instead," Zaharinov said.

IDC believes most of the market's activity in the near future will be generated by the eprocurement of indirect goods but expects eprocurement of direct goods to pick up considerably starting in 2002.


Europe's Firms Must Reassess Their EDI Plans
Europe's firms must reassess their EDI plans in view of new eBusiness network requirements, according to a recent Report by Forrester Research B.V. (Nasdaq: FORR). Forrester predicts that market leaders will migrate first to the open Internet by driving industry-specific XML development and eMarketplaces, but warns laggards to seek external help to speed their migration and build their Net DNA.

Forrester expects EDI trade in Europe to peak at €1.5 trillion in 2002, then steadily decline as firms in sectors like computing, travel, and logistics migrate €400 billion of EDI trade to the Net -- using both eMarketplaces and extranets -- by 2005.

"Unlike their peers in the US, Europe's managers are hoping that hybrid Web-EDI solutions will bring them the best of both closed EDI and the open Web," commented Andrew Parker, senior analyst at Forrester's European Headquarters in Amsterdam. "But hybrid systems won't fare better than closed EDI. Both limited solutions simply won't compete with eBusiness networks based on open Net standards and business models.

"Net business trade will move beyond EDI's static, limited messages to support dynamic, complex business rules. New technologies such as ebXML and xCBL will support flexible transactions in eBusiness networks to deliver multistep trading in real-time processes like auctions, dynamic pricing, and automated substitution selling. Partners in eBusiness networks will replace the limited document exchange of traditional and hybrid EDI with open collaboration based on sharing not only data but also business rules."

Significantly, a large group of European firms face high EDI migration market pressure with low response capability, and unless they can rush to find help to build Net DNA, these companies -- in sectors like logistics, retail, and electronics -- will collect only the scraps left behind by more aggressive competitors. Another group -- midsize firms, with a strong specialization that deflects market pressure -- will continue the status quo for lack of pressure and lack of alternatives.

But these firms will increasingly be isolated and ultimately outcast when, for example, organizations from related markets propose substitution services on the open Net.

"Aggressive migrators will force less migration-capable companies to raise their game. By 2005, threatened companies and those in slow-moving sectors like heavy engineering will conduct only 1% of trade in eMarkets," Parker concluded. "Both groups must look to emerging external technology (exT) providers to advance their migration progress ahead of this slow-moving trend, and to get on track, they must seek a strategy infusion from consulting groups. Firms with low Net DNA must get external help from eCommerce integrators and ASPs to map out their means of moving forward."

To investigate the future role of EDI, Forrester spoke with 40 managers handling EDI activity at large European businesses.


News Tidbits (appears every day on front page)
- According to an article in the Washington Post, "In recent weeks, hundreds of people have lost their jobs at tech companies...sending shivers down the spines of investors and managers alike." The article, titled "Tech Workers Take Job Insecurity in Stride" says that many who may be let go aren't that concerned. The article states, "a layoff means a new adventure to be had, a new place to gain different skills, and quite possibly a higher salary. And a shaky workplace situation just means it's time to post that resume."

- According to an article in USA Today, "Poor business models are the leading cause of dot-com demise, says George Stalk of Boston Consulting. He found 34% of the 109 pure-play dot-com fatalities were because of business models that didn't bring in enough revenue or were burdened with too many costs to have even a chance at survival." The article, titled "What Detonated the Dot Bombs" also examined the downfall of companies like Garden.com in which the founders say that it wasn't a poor business model that killed them - it was the lack of faith of the investors. (yeah, right)


Return to December 2000 News Archive