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Thursday - August 3, 2000

Etailers Violate Privacy Policies

According to the AP:

"Without knowing it, some Internet shoppers are forking over more than cash for their purchases. Several online retailers have been giving their customers' personal information to a marketing company.

Privacy groups called the practice an 'unforgivable breach' of confidentiality.

A security and privacy firm that does risk assessments for Internet retailers says that four such sites have forwarded personally identifiable information to the marketing company, Coremetrics, despite the retailers' privacy policies..."

Click here for the full story.  [Link no longer active]


Online Home and Garden Market to Explode in Growth
The seeds have been planted in the U.S. online home and garden market, and if cared for properly, this ecommerce opportunity could bloom into a $4 billion business in 2004, according to IDC.

"The online home and garden market is in its infancy. The hurdle of selling furniture online has delayed its development," said Jim Williamson, senior analyst for IDC's Consumer eCommerce: Consumer Goods research. "Over the next two years, however, the market and the position of those competing in it will change dramatically. New technology, innovative business models, and a coming wave of partnerships will transform this market into a multibillion-dollar opportunity."

IDC believes the key to succeeding in this market will be effective partnering and suggests vendors initiate a strategy that incorporates breadth of products.

"In the home and garden market, only the garden segment has the potential to grow large, independent businesses," Williamson said. "Niche players in the furniture, cooking, or home d‚cor spaces should form partnerships across segments to compete with broad category companies."

Partnering for content will also be critical. Content that aides in decision making or helps drive choice will be essential.

Right now, traditional brick-and-mortar companies such as Sears and Wal-Mart have an advantage in this market. They bring a loyal customer base, trusted brand name, and deep retail pockets to the online world. However, IDC believes that online-only brands will build strategies to extend their reach into the offline world.

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